Product Support: Product Warranty
ATV believes in protecting you and your investment. That’s why we warrant our equipment against defects in design, workmanship and materials when used under normal conditions for a period of thirty-six (36) months from the date of original purchase. The warranty period is limited to one (1) year on all Next Level products, the economy and value line products, as well as power supplies and the motors of pan, tilt, zoom (PTZ) domes used in continuous motion.
There are no other warranties, implied or otherwise. Equipment failures due to improper installation, modification, abuse, damage or acts of nature will not be covered by the thirty-six month warranty. ATV’s authorized repair center will evaluate returned equipment for repair to determine warranty coverage.
You can download a complete copy of our warranty here.