Product Repairs & Returns

ATV provides technical service and repairs for all our ATV products and coordinates service and repair for Next Level Security Systems (NLSS) products. Contact technical service at 888-288-7644 (option 4) to discuss service and repair options and to receive a Service Repair Authorization (SRA) number.
Submit SRA Form

All product returns for credit (new and unused inventory) require a Return Material Authorization (RMA) number. Contact ATV at 888-288-7644 (option 3) to speak to a Customer Sales Representative or fill out the online request form and we will issue you an RMA number.

Submit RMA Form


Download Return Policy
Download Repair Policy