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Warranty Information
   
   
March 2007 - Warranty and Return Guidelines
 

THREE-YEAR WARRANTY*: Advanced Technology Video, Inc. (ATV) warrants its equipment for thirty-six months from the date of purchase. The thirty-six month warranty covers defects in materials and workmanship only. There are no other warranties implied or otherwise. Equipment failures due to improper installation, modification, abuse, damage or acts of nature will not be covered by the thirty-six month warranty. ATV’s authorized repair center will evaluate equipment returned for repair to determine warranty coverage.
 
*The following table lists the equipment eligibility and any exclusion from the thirty-six month product warranty.
36-Month Warranty

Cameras B/W, color, standard and high-resolution cameras, covert cameras, and bullet cameras.
CRT Monitors Exception: 90-days parts and labor on CRTs. CRT burn-in not covered.
Multiplexers All Talon multiplexers.
Quads Stand alone quads.
Domes (fixed position) Fixed viewing position interior and vandal domes.
Lenses Standard motorized (DC/AC iris) and fixed focal length lenses.
Digital Video Recorders DVRs, including hard disk drives (HDD).
LCD Monitors LCD TFT panels, PVMs
Limited Product Warranty
Pan, Tilt & Zoom Domes 24 months parts and labor.
Power Supplies Six months.

ATV MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. REMOVAL OR ALTERATION OF THE SERIAL NUMBER WILL VOID THIS WARRANTY.

Effective March 1, 2007
 

   
March 2004 - Consumer Alert
  The warranty on ATV® products may not be valid if the products have been purchased from an unauthorized dealer/on-line E-tailer, or if the original factory serial number has been removed, defaced or replaced in any way. Recently ATV® has become aware of instances in which such serial number tampering has occurred.

ATV® sells products through authorized retail and on-line channels to insure that consumers obtain quality pre-sale and after-sale support and service.

Unauthorized dealers/on-line E-tailers and/or their suppliers sometimes alter the serial numbers in an effort to prevent manufacturers from tracing the supplier source.

PROTECT YOUR WARRANTY. Buy from an authorized ATV® dealer/E-tailer. Check the unit and its packaging to determine whether the factory serial number may have been altered.

If in doubt, or if the serial number is altered in any way, please call ATV® at 888-288-7644.

   
   
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